Factors Related to Low Student Turnout for Career Development Services in a Community College: A Qualitative Study

Abstract

This thesis examines the factors related to low student turnout rates for career development services at a community college. Existing literature discussing factors related to this issue are examined. A phenomenological qualitative study, using a semi-structured interview with ten questions created by the researcher, was conducted to gain the personal perspective of students as to reasons why they do not utilize career services. Seven undergraduate students were chosen using a convenience sample and individual interviews were conducted and recorded via audiotape. The experiences reported were analyzed using coded themes from individual transcripts and compared among participants and existing research. Conclusions and recommendations were elaborated, including the need for change in communication strategies and delivery of career services to students and the expansion to other ethnic groups in the participant-selection process.