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    Infographics - Migrating from paper methods to electronic using an enterprise system - Jenzabar EX

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    Final Thesis Submission
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    Author
    Psarudakis, Robert J.
    Keyword
    Form Flow
    Qualitative
    Quantitative
    Universal Methods of Design
    Infographic
    Enterprise System
    Jenzabar
    Secure System
    Customer Service Survey
    Remote Moderated Research
    Surveys
    Middle States
    Survey
    Forms
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    Date Published
    2021-05
    
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    URI
    http://hdl.handle.net/20.500.12648/1818
    Abstract
    SUNY Sullivan has been facing challenges of declining enrollment since the start of the recession in 2008. For the most part the college seems to go through a roller-coaster ride of increasing but steadily declining enrollment spirals ever since. One of our key survival strategies is adaptation to change. Adaptations with programs, delivery methods in the way we offer programs and courses. We tend to be on the cutting edge of technology as it evolves and we adapt to new challenges as long as our funds from SUNY are available. In this paper I will identify some of the gaps in processes that are simply not working. I will look at the theories behind the changes and challenges that are associated with modern adaptations in addition to the reasons why we must change. In this respect I will be looking at our old processes such as paper forms and face to face contact. We are encountering a new world in response to the COVID-19 pandemic. COVID-19 causes all of our in-person activities to be remote. Currently, we are going through our Middle States self-study evaluation. "The Middle States Commission on Higher Education is a voluntary, non-governmental, institutional membership association currently serving higher education institutions in Delaware, the District of Columbia, Maryland, New Jersey, New York, Pennsylvania, Puerto Rico, the Virgin Islands, and any other geographic areas in which the Commission elects to conduct accrediting activities within the United States." (MSCHE, website). Looking at what we do as an institution, we found that we have many "gaps" that need to be filled in. Nothing has proven this more than COVID-19.
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