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dc.contributor.advisorStam, Kathryn
dc.contributor.advisorJofre, Ana
dc.contributor.authorCook, Krista
dc.date.accessioned2023-07-10T19:28:53Z
dc.date.available2023-07-10T19:28:53Z
dc.date.issued2022-05
dc.identifier.citationCook, K. M. (2022). Peak of the Parks: A User-Centric Website Revision. SUNY Polytechnic Institute.en_US
dc.identifier.urihttp://hdl.handle.net/20.500.12648/10429
dc.description.abstractThis paper outlines the use of service design principles and methods, with the incorporation of people’s psychological needs, as applied to a user-centric re-design of a website. The website in question, “Peak of the Parks,” is an interactive informational website with the goal of helping U.S. National Park visitors compare locations visually on a map and details on the park’s activities, landmarks, and facilities all in one place. The original website helps to give enough information at a glance to create informed opinions, but was initially made with little outside input. Using service design methods offers a user-centric way to find out what the expanded audience needs, create goals grounded in this research, and choose improvements that directly work towards those goals; this ensures that these efforts are not only solving problems, but solving the most important problems according to stakeholders closest to the product or service.en_US
dc.language.isoen_USen_US
dc.publisherSUNY Polytechnic Instituteen_US
dc.subjectService designen_US
dc.subjectProduct designen_US
dc.subjectOutdoor industryen_US
dc.subjectWeb designen_US
dc.subjectUser-centricen_US
dc.subjectUser centereden_US
dc.subjectUser experienceen_US
dc.subjectQualitative researchen_US
dc.subjectGrounded theoryen_US
dc.subjectTravelen_US
dc.subjectPsychological motivationen_US
dc.subjectSelf determination theoryen_US
dc.subjectGamificationen_US
dc.subjectCo-creativeen_US
dc.subjectResearch methodsen_US
dc.titlePeak of the Parks: A User-Centric Website Revisionen_US
dc.title.alternativeA Master’s Thesis Presented to State University of New York Institute of Technology Utica, NY In Partial Fulfillment of the Requirements for the Master of Science Degree in Information Design and Technology [IDT]en_US
dc.typeMasters Thesisen_US
dc.description.versionNAen_US
refterms.dateFOA2023-07-10T19:28:54Z
dc.description.institutionSUNY Polytechnic Instituteen_US
dc.description.departmentInformation Design + Technologyen_US
dc.description.degreelevelMSen_US
dc.date.semesterSpring 2022en_US


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