Peak of the Parks: A User-Centric Website Revision
dc.contributor.advisor | Stam, Kathryn | |
dc.contributor.advisor | Jofre, Ana | |
dc.contributor.author | Cook, Krista | |
dc.date.accessioned | 2023-07-10T19:28:53Z | |
dc.date.available | 2023-07-10T19:28:53Z | |
dc.date.issued | 2022-05 | |
dc.identifier.citation | Cook, K. M. (2022). Peak of the Parks: A User-Centric Website Revision. SUNY Polytechnic Institute. | en_US |
dc.identifier.uri | http://hdl.handle.net/20.500.12648/10429 | |
dc.description.abstract | This paper outlines the use of service design principles and methods, with the incorporation of people’s psychological needs, as applied to a user-centric re-design of a website. The website in question, “Peak of the Parks,” is an interactive informational website with the goal of helping U.S. National Park visitors compare locations visually on a map and details on the park’s activities, landmarks, and facilities all in one place. The original website helps to give enough information at a glance to create informed opinions, but was initially made with little outside input. Using service design methods offers a user-centric way to find out what the expanded audience needs, create goals grounded in this research, and choose improvements that directly work towards those goals; this ensures that these efforts are not only solving problems, but solving the most important problems according to stakeholders closest to the product or service. | en_US |
dc.language.iso | en_US | en_US |
dc.publisher | SUNY Polytechnic Institute | en_US |
dc.subject | Service design | en_US |
dc.subject | Product design | en_US |
dc.subject | Outdoor industry | en_US |
dc.subject | Web design | en_US |
dc.subject | User-centric | en_US |
dc.subject | User centered | en_US |
dc.subject | User experience | en_US |
dc.subject | Qualitative research | en_US |
dc.subject | Grounded theory | en_US |
dc.subject | Travel | en_US |
dc.subject | Psychological motivation | en_US |
dc.subject | Self determination theory | en_US |
dc.subject | Gamification | en_US |
dc.subject | Co-creative | en_US |
dc.subject | Research methods | en_US |
dc.title | Peak of the Parks: A User-Centric Website Revision | en_US |
dc.title.alternative | A Master’s Thesis Presented to State University of New York Institute of Technology Utica, NY In Partial Fulfillment of the Requirements for the Master of Science Degree in Information Design and Technology [IDT] | en_US |
dc.type | Masters Thesis | en_US |
dc.description.version | NA | en_US |
refterms.dateFOA | 2023-07-10T19:28:54Z | |
dc.description.institution | SUNY Polytechnic Institute | en_US |
dc.description.department | Information Design + Technology | en_US |
dc.description.degreelevel | MS | en_US |
dc.date.semester | Spring 2022 | en_US |