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Healthcare Office Assistant Fundamentals (HLTH 113) class syllabus

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Health
 Assistant
 Medical
 Administrative
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2025
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Curriculum Development
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HLTH113.pdf
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https://hdl.handle.net/20.500.12648/83011
Abstract
This course covers skills required to offer administrative support in healthcare offices. Topics include professionalism, teamwork, interpersonal communication skills, reception skills, proper telephone techniques, business electronic correspondence, closing the loop, scheduling, appointment books (paper and electronic), handling of incoming and outgoing mail, filing, overview of medical billing and coding, and preparation of standard insurance forms and medical records. Emphasis will be placed on ethics, confidentiality, legal considerations, HIPAA (Health Insurance Portability and Accountability Act), and office management.
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