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Experiences in Enhancing Functionalities in Apps Using a Customer-Focused Agile-Oriented Approach
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Mitra, Sandeep
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2023-05-13
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Abstract
We describe our experience in developing a student assessment data capture and
management app for a campus-based committee. The primary goal was to develop the app to be
customized to the specific needs of the customer. The code from a similar app developed for
another campus customer during the previous year was available to us. While this app had some
features that were also replicated in our project, and that code could be reused as is, much of the
functionality had to be adapted to the new customer’s requirements, and a number of features
were completely new to this project. To implement this application, we took an Agile-oriented
approach in which we stayed heavily engaged with the customer throughout, seeking to meet the
customer’s goal of a user-friendly and intuitive GUI. Throughout the project, we encountered
various obstacles. First, in a small university with no graduate program, there were few qualified
students available for the project team, so the team was relatively small compared to the size of
the project. In addition, we had a hard time limit dictated by the academic calendar and
graduation dates. The ability to reuse code from the previous project helped, and the time spent
in understanding this code was reduced considerably by the previous project’s adherence to
appropriate design patterns and that our project used the same technology tools. To succeed in
this environment, we also observe that it is necessary to work with the customer to identify the
project scope, take a Scrum-based approach to track progress, and conduct code reviews to keep
everyone “on the same page”. It is also critical to ensure that we get a team with the right skills,
and ensure adherence to coding standards, for which we note that faculty member involvement in
identifying the right students (rising juniors, for example), and especially in ensuring coding
standards are met, is necessary