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Using Video Tutorials to Aid Coherence of Failed or Unchangeable Designs
Journal Title
Keywords
information design
failed design
unchangeable design
video tutorials
instructional video
training videos
coherence
transparency
malleability
video marketing
camtasia
audacity
powtoon
youtube
audience engagement
call to action
video and audio editing
student access
FAFSA
financial aid
taxes
college access
failed design
unchangeable design
video tutorials
instructional video
training videos
coherence
transparency
malleability
video marketing
camtasia
audacity
powtoon
youtube
audience engagement
call to action
video and audio editing
student access
FAFSA
financial aid
taxes
college access
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Term and Year
Publication Date
2019-05
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Abstract
Information design exists to convey information to users. When users have trouble
understanding or using the information, the design has failed its primary purpose (Katz 17). When a
design has failed and cannot be adjusted, the logical next step is to create another design to assist in
using the first design. Tutorials are the perfect opportunity to help fill the void in a failed design. With
the assistance of video and/or screen sharing technology, designers can create guided step-by-step
instruction to assist users in navigating a process. This paper will examine how video tutorials can fill the
void in coherence and transparency left by a failed design, including methods for creating successful
video tutorials and an examination of equipment necessary for recording.
Citation
DOI
Description
A master's thesis project presented to the Department of Communications and Information Design, SUNY Polytechnic Institute, in partial fulfillment of the requirements for the degree of Master of Science in Information Design and Technology.