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Journal Title
Readers/Advisors
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Fall 2022
Publication Date
2022-12
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Abstract
The study investigates the information architecture of state central licensing agency and licensing
board websites and forms through the lens of accessibility to determine their usability,
discoverability, and findability for military spouse licensing applicants. One hundred websites
and forms were examples. In addition to the accessibility evaluation, state statutes were examined for providing
accommodations to military spouses through comity, reciprocity, temporary licensing, expedited
licensure, and enhanced licensure via affidavit. Board policies and regulations were also
evaluated to determine the impact of license requirements on portability and whether or not they
were made accessible. Findings suggest that despite the availability of a variety of policies to facilitate license
portability, most state central agencies and licensing boards have not made these policies
accessible. Findings were visualized using Tableau in a series of choropleth maps, histograms
and scatterplots.
Citation
Arnold, C. (2022). The Information Architecture of Military Spouse Architect Licensing. SUNY Polytechnic Institute.